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Terms & Condition

📜 Terms & Conditions – Use of Our Website and Services

Ritara Holidays & Events

Last updated: 20 December 2025

Welcome to Ritara Holidays & Events. By accessing or using our website, booking travel services, or interacting with any of our offerings, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or services.

If you do not agree with any part of these terms, you are advised not to use our website or services.


1. About Ritara Holidays & Events

Ritara Holidays & Events is a travel and tourism service provider offering hotel bookings, flight reservations, holiday packages, and travel-related services. Our role is to facilitate travel arrangements and provide curated experiences through trusted partners.


2. Acceptance of Terms

By accessing this website or availing our services, you confirm that:

  • You are at least 18 years of age

  • You have the legal capacity to enter into binding agreements

  • You agree to comply with all applicable laws and regulations

These Terms & Conditions apply to all users, visitors, customers, and partners of Ritara Holidays & Events.


3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws or infringe upon the rights of others.

You must not:

  • Use the website for fraudulent or unlawful activities

  • Attempt to gain unauthorized access to systems or data

  • Upload or transmit malicious software or harmful content

  • Misuse website content, branding, or intellectual property


4. Services & Bookings

All travel services, including hotels, flights, and holiday packages, are subject to availability and confirmation.

  • Bookings are considered confirmed only after full or partial payment as specified

  • Prices may change without prior notice due to availability, taxes, or supplier policies

  • Ritara acts as an intermediary between customers and service providers


5. Pricing & Payments

  • All prices displayed are subject to change based on availability and demand

  • Payments must be made through approved payment methods

  • Ritara does not store debit or credit card details

  • Any additional charges levied by banks, airlines, or hotels are the customer’s responsibility


6. Cancellations, Amendments & Refunds

  • Cancellation and refund policies vary depending on airlines, hotels, and service providers

  • Any modification or cancellation request must be communicated in writing

  • Refunds, if applicable, will be processed as per the respective service provider’s policy

  • Service or convenience fees charged by Ritara may be non-refundable


7. Travel Documents & Responsibilities

It is the customer’s responsibility to ensure:

  • Valid passport, visa, and travel documents

  • Compliance with immigration, customs, and health regulations

  • Accuracy of personal details provided during booking

Ritara Holidays & Events is not responsible for denied boarding, visa rejection, or travel disruptions due to incomplete or incorrect documentation.


8. Third-Party Suppliers

Ritara works with third-party service providers such as airlines, hotels, transport companies, and tour operators.

  • Ritara is not responsible for the acts, omissions, or defaults of third-party suppliers

  • Any disputes regarding services must be resolved directly with the service provider

  • Supplier terms and conditions will apply in addition to Ritara’s policies


9. Limitation of Liability

Ritara Holidays & Events shall not be liable for:

  • Delays, cancellations, or service disruptions caused by airlines, hotels, or external factors

  • Loss, injury, illness, or damage during travel

  • Natural disasters, strikes, government restrictions, or force majeure events

Our liability, if any, shall be limited to the service fees received by Ritara for the booking.


10. Intellectual Property Rights

All content on this website, including text, images, logos, designs, and branding, is the property of Ritara Holidays & Events and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of website content is strictly prohibited.


11. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal data. By using our services, you consent to the practices described in our Privacy Policy.


12. Termination of Use

Ritara reserves the right to suspend or terminate access to the website or services without prior notice if a user violates these Terms & Conditions or engages in unlawful activities.


13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in India.


14. Changes to Terms & Conditions

Ritara Holidays & Events reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

Continued use of the website or services constitutes acceptance of the revised terms.


15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Ritara Holidays & Events
Email: anshul@ritara.co.in
Website: www.ritara.co.in