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Privacy Policy

🔐 Privacy Policy – Your Data, Our Responsibility

Ritara Holidays & Events

Last updated: 20 December 2025

At Ritara Holidays & Events, we value your privacy and are committed to protecting your personal information. As a trusted travel partner offering hotel bookings, flight reservations, holiday packages, and travel-related services, we ensure that your data is handled with care, transparency, and responsibility.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.


1. Introduction

Ritara Holidays & Events provides curated travel experiences, including hotel stays, flight bookings, holiday packages, and customized travel solutions. To deliver seamless and memorable travel services, we may collect certain personal and non-personal information from our users.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website or avail our travel services.


2. Information We Collect

We collect information to ensure smooth booking, communication, and customer support.

a) Personal Information

  • Full name

  • Email address

  • Mobile number

  • Address and city

  • Date of birth (if required for bookings)

  • Government-issued identification details (as required by hotels, airlines, or legal regulations)

b) Travel & Booking Information

  • Hotel and flight booking details

  • Travel dates, destinations, and preferences

  • Passenger details for tickets and reservations

  • Special requests related to travel or accommodation

c) Payment Information

  • Transaction reference details

  • Payment status and method

Note: Ritara does not store your debit/credit card details. All payments are processed through secure and trusted payment gateways.

d) Technical Information

  • IP address

  • Browser type and device information

  • Website usage data and interaction behavior


3. How We Use Your Information

Your information is used strictly to enhance your travel experience and ensure smooth service delivery, including:

  • Processing hotel, flight, and holiday bookings

  • Managing reservations, cancellations, and modifications

  • Communicating booking confirmations, updates, and alerts

  • Providing customer support and travel assistance

  • Improving our services, website functionality, and offerings

  • Complying with legal and regulatory requirements


4. Sharing of Information

We respect your privacy and do not sell or misuse your personal data.

Your information may be shared only with:

  • Hotels, airlines, transport providers, and travel partners for booking fulfillment

  • Payment gateway providers for secure transactions

  • Government or legal authorities when required by law

All third-party partners are obligated to maintain confidentiality and use your data solely for service delivery.


5. Cookies & Tracking Technologies

Ritara Holidays & Events may use cookies and similar technologies to improve website performance and user experience.

Cookies help us:

  • Remember user preferences

  • Analyze website traffic

  • Enhance site navigation

You may choose to disable cookies through your browser settings; however, some website features may not function optimally.


6. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we follow industry-standard security practices, no online platform can guarantee complete security. Users are encouraged to take precautions while sharing personal data online.


7. Third-Party Services & Links

Our website may contain links to third-party websites such as airline portals, hotel websites, or payment gateways. Ritara Holidays & Events is not responsible for the privacy practices or content of these external platforms.

We advise users to review the privacy policies of third-party websites before sharing personal information.


8. User Rights & Choices

You have the right to:

  • Access your personal information

  • Request correction of inaccurate details

  • Request deletion of your data (subject to legal or booking obligations)

To exercise these rights, please contact us using the details provided below.


9. Data Retention

We retain personal information only for as long as necessary to fulfill booking, legal, and operational requirements. Once data is no longer required, it is securely deleted or anonymized.


10. Children’s Privacy

Ritara Holidays & Events does not knowingly collect personal information from children under the age of 13 without parental consent. If such data is identified, it will be removed promptly.


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised date.

Continued use of our services after changes indicates acceptance of the updated policy.


12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Ritara Holidays & Events
Email: anshul@ritara.co.in
Website: www.ritara.co.in